A company is urgently hiring a Customer Service Representative for a fully remote position. The role involves handling customer enquiries and bookings, communicating with clients, and supporting customer engagement activities.
The successful candidate will also assist with CRM, social media and daily operations. Applicants should have good English communication skills, be organised and proactive, and be available to start within the next two weeks.
Job Summary
| Job Detail | Information |
|---|---|
| Position | Customer Service Representative |
| Work Mode | Fully Remote |
| Schedule | 1 PM – 10 PM SGT |
| Working Days | Monday, Wednesday, Friday, Saturday and Sunday |
| Days Off | Tuesday and Thursday |
| Dinner Break | 5 PM – 6 PM |
About the Role
The Customer Service Representative will support customers across different communication platforms. The role combines customer service, bookings, CRM support, social media and daily operational duties.
Candidates should enjoy interacting with people and have a friendly, proactive approach to customer communication.
Key Responsibilities
- Handle customer enquiries and bookings.
- Communicate with clients across various platforms.
- Support CRM activities.
- Assist with social media activities.
- Support daily operations.
- Assist with customer engagement and retention.
Requirements
Applicants should:
- Have good English communication skills.
- Be friendly, proactive and organised.
- Enjoy interacting with people.
- Be social media savvy.
- Be able to start within the next two weeks.
Salary
The company describes the compensation as competitive.
Work Schedule
The working schedule is 1 PM to 10 PM SGT, with a one-hour dinner break from 5 PM to 6 PM.
Working days are Monday, Wednesday, Friday, Saturday and Sunday. Tuesday and Thursday are the designated days off.
The schedule may be adjusted temporarily when necessary.
How to Apply
Interested candidates should send their updated resume to:
eva@glints.com
Applicants should ensure their resume highlights relevant customer service, communication and social media experience where applicable.
Application Deadline
No specific application deadline was provided. However, applicants should note that candidates are expected to be available to start within the next two weeks.
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Conclusion
This Customer Service Representative opportunity offers a fully remote work arrangement for candidates with strong communication and customer engagement skills. Interested applicants should send their resume to the provided email address.